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Patient Info

Our family is here to treat your family.

General Information/FAQ

Your first treatment: Upon arrival, you will be asked to fill in some paperwork with your details, and a brief medical history. During your consultation, your Osteopath will go through this in detail with you, as well as discussing your presenting complaint. Following this, your Osteopath will leave the room to allow you to prepare for your treatment. Depending on the body part being treated, you may need to remove some layers of clothing, however, a gown will always be available for your comfort.

Your Osteopath will then take you through an examination process, as they try to determine the cause of your problem. Once they have reached a conclusion, they will discuss their findings with you, as well as their recommendations for treatment and management. Your Osteopath will indicate how many treatments will be necessary, and you will have the opportunity to discuss any questions or areas of concern.

Please allow up to one hour for your Initial Consultation, and 30 minutes for any Subsequent Consultations.

Gift Vouchers

Do you have a friend or family member who would benefit from treatment with a Lifespan Osteopath? Give the gift of movement- call or email us today to arrange a gift voucher.

HICAPS

Lifespan Osteopathy uses HICAPS, enabling you to claim your private health insurances extras rebate on the spot.

Medicare

If you have a chronic medical condition, you may be eligible for up to five Medicare rebated treatments per calendar year. You will need a care plan set up by your GP, and they will be kept up to date with your management plan and progress.

There may be a gap between the Medicare rebate and the fee charged.

Workcover, TAC and DVA:

Lifespan Osteopaths are authorised to provide treatment under WorkCover or TAC claims. You will need to arrange cover through your insurance company. Please remember to bring your claim number to your initial consultation.

We are also able to provide treatment through DVA. You will need a referral from your GP, so please obtain this prior to your initial consultation.

To book your appointment, contact our friendly staff today!