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(03) 9372 7714

73a Napier St, Essendon VIC 3040

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Patient Info

Our family is here to treat your family.

General Information/FAQ

Your first treatment: Upon arrival, you will be asked to fill in some paperwork with your details, and a brief medical history. During your consultation, your Osteopath will go through this in detail with you, as well as discussing your presenting complaint. Following this, your Osteopath will leave the room to allow you to prepare for your treatment. Depending on the body part being treated, you may need to remove some layers of clothing, however, a gown will always be available for your comfort.

Your Osteopath will then take you through an examination process, as they try to determine the cause of your problem. Once they have reached a conclusion, they will discuss their findings with you, as well as their recommendations for treatment and management. Your Osteopath will indicate how many treatments will be necessary, and you will have the opportunity to discuss any questions or areas of concern.

Please allow up to one hour for your Initial Consultation, and 30 minutes for any Subsequent Consultations.

General FAQ

  • Do I need a referral to see an osteopath?

    No, you can book directly. A GP referral is only required for Medicare (CDM Program) or DVA claims.

  • How long is an appointment?

    Initial consults are up to 60 minutes. Follow-up sessions are up to 30 minutes.

  • What makes Lifespan Osteopathy different?

    We offer personalised, hands-on care with expertise in Paediatrics, women’s health, sports injuries, and chronic pain. Dry Needling and EMS Shockwave therapy are also available.

  • Can I claim osteopathy on private health insurance?

    Yes, we offer HICAPS for on-the-spot claiming for those with Extras cover. Check with your health fund for rebate details.

  • What should I wear to my appointment?

    Loose-fitting clothes that allow movement. Shorts or a tank top are ideal for back, shoulder, or knee treatments.

  • How many sessions will I need?

    It varies. Some feel relief in just a few sessions, while others benefit from ongoing care. Your plan will be tailored to you.

  • Is osteopathy safe during pregnancy?

    Yes! We provide gentle, pregnancy-safe treatments for pelvic pain, back discomfort, and posture changes.

  • Does Medicare cover osteopathy?

    Medicare may cover up to 5 sessions per year under a GP-referred CDM plan. You'll need to meet certain eligibility criteria and have a plan prepared by your GP.

  • How does osteopathy compare to chiropractic or physiotherapy?

    Osteopathy takes a holistic approach, combining hands-on treatment, movement advice, and lifestyle recommendations.

  • Do you treat children and babies?

    Yes, for issues like breastfeeding difficulties, torticollis, plagiocephaly, growing pains, and sports injuries.

  • Is there parking available?

    Yes, there is ample on-street parking nearby.

  • What are your opening hours?
    Monday – 8.00 a.m. – 7 p.m. Tuesday – 8.00 a.m – 7:00 p.m. Wednesday – 8:00 a.m – 7:00 p.m. Thursday – 7:70 a.m- 8.00 p.m. Friday – 8:00 a.m – 7:00 p.m. Saturday – 8:00 a.m – 1:00 p.m. Sunday – Closed
  • Do you offer after-hours appointments?

    Yes! We have early morning, evening, and Saturday appointments.

  • How can I book an appointment?

    Book online or call us on (03) 9372 7714.

    • Gift Vouchers

    Do you have a friend or family member who would benefit from treatment with a Lifespan Osteopath? Give the gift of movement- call or email us today to arrange a gift voucher.

    HICAPS

    Lifespan Osteopathy uses HICAPS, enabling you to claim your private health insurances extras rebate on the spot.

    Medicare

    If you have a chronic medical condition, you may be eligible for up to five Medicare rebated treatments per calendar year. You will need a care plan set up by your GP, and they will be kept up to date with your management plan and progress.

    There may be a gap between the Medicare rebate and the fee charged.

    Ride with Lumi

    Lumi Logo

    Having trouble getting to the clinic or you don’t have anyone to drive you? Why not ride with Lumi?

    Lumi is a ride share with a difference.

    All rides are pre booked via the clinic (up to 2 hours before) and your driver will wait for until your treatment is complete to drive you back home if required. Drivers are local people so as you us the service you will recognise, the same person and they will get to know all your requirements.

    Lumi drivers all undergo police and working with children checks and follow COVID safe protocols.

    Contact reception for a quote. The ride can be added to your appointment invoice.

    To book your appointment, contact our friendly staff today!

    Contact Us